Woodgrove
Coronavirus Update
Changes to Woodgrove Shopping Centre in accordance with the Australian Government directive issued on 22 March 2020.
Published 15 March

As we continue to adapt to Covid-19 and our rapidly changing reality, we remain committed to keeping our community informed and continuing to provide a safe environment.  

Our restaurants, cafes and food court remain open for takeaway, offering pick-up or home-delivery options. Further information on delivery and takeaway options is available here.Note, as per social distancing directives, we have temporarily closed our food court seating areas. 

As an essential service provider, Woodgrove Shopping Centre remains otherwise open and trading, with significantly enhanced measures in place to stop the spread of the virus within our centre. We will continue to provide updates on store changes in real time. A full list of store updates is available here. 

 

Trading Hours

In response to the evolving circumstances, we have reverted our opening hours back to normal. This change will ensure we are best supporting the needs of our customers and retailers at Woodgrove. 

Monday: 9am - 5:30pm
Tuesday: 9am - 5:30pm
Wednesday: 9am - 5:30pm
Thursday: 9am - 9pm
Friday: 9am - 9pm
Saturday: 9am - 5pm
Sunday: 10am - 5pm

Whilst our centre hours have returned to normal, it is recommended to contact individual retailers for store specific trading hours before visiting while we all navigate through coronavirus together.

 

Customer Service Desk

With primary consideration for the health and wellbeing of our entire community, our Customer Service desk located opposite Michael Hill has resumed normal trading hours. 

You can visit staff:
9am - 5:30pm Monday to Wednesday
9am - 9pm Thursday & Friday
9am - 5pm Saturday
10a - 5pm Sunday

Click here for more information on services, equipment hire, gift card purchases & retailer details.

 

Keeping you safe as we navigate coronavirus together 

At Woodgrove Shopping Centre, we have strengthened our already stringent cleaning processes by placing a heightened focus on sanitising high-touch points with high-grade disinfectant as well as increasing the number of cleaning rotations each day. We have positioned hand sanitation stations at each entrance throughout the centre, including our toilet corridor near Just Cuts, the toilet corridor near Specsavers, the toilet corridor near the Food Court near the disability toilets and the toilet corridor in Bank of Melbourne airlock with one near the male toilets and another near the female toilets for our entire community to access. We have placed Australian Government-issued information posters in our bathrooms, which outline crucial information on how you can help stop the spread of Covid-19. We have also rolled out public hygiene advertisements across the centre to reinforce preventative measures that each of us should adopt. 

To protect yourself and those around you, we ask every member of our community to adopt safe physical distancing measures while visiting the centre. This includes avoiding crowded areas and maintaining adequate space of at least two metres between yourself and others when queuing or moving through the centre. 

We continue to work in close collaboration with our retailers to ensure that we are all doing our part to keep our shared environments clean and safe while keeping our team members up to date with new information and advice from the relevant authorities. 

We are closely monitoring public health updates and prepared to act quickly should advice change. It goes without saying that our community's health and wellbeing comes first. We ask for your support in making sure Woodgrove Shopping Centre continues to be a place of kindness and compassion for all our customers and staff throughout this unprecedented situation. We also encourage all customers commit to social distancing whilst visiting. 

With all that said, we remain open for business and sincerely look forward to seeing you at Woodgrove Shopping Centre. 

 

Victorian Government Restrictions Ease

As restrictions ease, Woodgrove continue to provide the community with the most up to date information. Please click here for further details on what these new restrictions mean for Woodgrove Shopping Centre. 

 

Planning your visit 

Considering a visit to Woodgrove? It’s important to plan your trip in advance to help keep our community safe. Here are some things to think about when planning your visit:

1. Avoid visiting the centre at peak times

2. Check store trading hours and individual conditions of entry in advance

3. Pre-book restaurants, and beauty and health appointments

4. Most importantly, if you are feeling unwell reconsider your visit and stay at home

 

Please click here for more details regarding what you can do to help keep our community safe when visiting our centre.