As announced by the Victorian Government, from Thursday 6 August there will be a number of significant changes at Woodgrove as Stage 4 restrictions are introduced across metropolitan Melbourne. These changes will be in place for at least six weeks.
The Victorian Government has stated that shopping centres can remain open during this time. As such, Woodgrove remains open, operating at significantly reduced levels to provide access to permitted retail for our community, should you choose to visit us.
The Stage 4 restrictions will see many of our retailers temporarily close for at least six weeks. The following essential goods and services are permitted to continue to trade during this time:
Although these retailers are permitted to trade, some may make the decision to temporarily close or otherwise reduce their hours. We encourage you to visit https://woodgrove.qicgre.com/Articles/2020/03/COVID-19-and-Store-Updates for the most recent information on individual retailers’ trading hours.
Please note that our café and restaurant retailers are permitted to remain open, offering takeaway and home delivery services only. Details of café and restaurant retailers offering takeaway and food delivery is available here.
All other stores are considered non-essential under the Stage 4 restrictions and must close for trade from Thursday 6 August. For further detail on the business restrictions announced by the Victorian Government, we encourage you to visit https://www.vic.gov.au/coronavirus-covid-19-restrictions-victoria.
Don’t forget that you can also take advantage of our Order & Collect service, which lets you order from your preferred retailer and have your shopping delivered directly to your car. To find out more, click here.
If you choose to visit us during this time, please remember that you must wear a face covering at all times when visiting our Centre, unless:
To help keep our entire community safe, please be sure to bring an appropriate face covering with you when you next visit Woodgrove.
Thank you for your ongoing patience and understanding as we all adjust to these rigorous new measures and navigate the changes together with kindness and compassion.
As has been the case throughout the entire COVID-19 crisis, the health and wellbeing of our customers, staff, retailers and contractors is our number one priority. This is more important now than ever before.
We continue to implement and maintain stringent precautionary measures to keep our entire community safe. These include:
While we are doing what we can to help protect the health of our community, we all have a part to play in keeping our community safe, and that means:
As always, we are closely monitoring public health updates and are prepared to act quickly should the advice change. Once again, the health and safety of our community is our overriding priority.
During the Stage 4 restrictions, our Centre’s trading hours are as follows:
Monday: 9am - 5:30pm
Tuesday: 9am - 5:30pm
Wednesday: 9am - 5:30pm
Thursday: 9am - 5:30pm
Friday: 9am - 5:30pm
Saturday: 9am - 5pm
Sunday: 10am - 5pm
Due to Stage 4 restrictions Woodgrove have temporarily closed the Customer Service Desk. All Customer Service facilities will continue to remain available online via our website or through Centre Management. Please click here for a list of Guest Services.
As part of the Stage 4 restrictions, you can only travel up to 5km from your home to shop for necessary goods and services, and only one person from your household can leave home to shop once per day. Please keep this in mind if you are planning on visiting Woodgrove for your essential needs. For more information on the Stage 4 restrictions, we encourage you to visit https://www.dhhs.vic.gov.au/stage-4-restrictions-covid-19.
If you’re planning on visiting Woodgrove for your essential shopping, it’s important to plan your trip in advance to help keep our community safe. Here are some things to think about when planning your visit:
To find out more, click here.